Shipping policy

Shipping Policy

Thank you for shopping with us. All orders are processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Estimated delivery times vary by location: shipments within Israel typically arrive within 5–12 business days, deliveries to Europe within 7–14 business days, shipments to the United States and Canada within 7–15 business days, and international orders to other destinations within 10–20 business days. Delivery times are estimates and may be affected by factors beyond our control, including customs processing, carrier delays, holidays, or unforeseen logistical issues.

Shipping costs are calculated at checkout based on the destination and size of the order. From time to time, we may offer free shipping promotions, which will be clearly stated on our website at the time of purchase. We ship internationally, and customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. We are not responsible for delays caused by customs clearance.

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package. In the event that an order is delayed or appears to be lost in transit, please contact us at [your support email], and we will work with the shipping carrier to resolve the issue as quickly as possible. For any questions regarding shipping, you may contact us at [your support email], and we aim to respond within 24–48 business hours.